Shipping & Guarantee Policy We usually ship within 1-3 business days of payment - we offer a 100% UNCONDITIONAL MONEY BACK GUARANTEE - we do request buyer pay shipping & any handling fee both directions - if there is a problem with the item - it will be taken care of at no expense to buyer. We guarantee delivery and no additional insurance fee is necessary. If your item is being shipped via UPS we will e-mail you when your item ships with tracking number and estimated date of delivery. We strive for 100% customer satisfaction and want you to be pleased with our service and and everything you may purchase from our site!